20 July 2020, Daily Maverick, William Bird and Thandi Smith
The Real411 platform accepts complaints related to a variety of digital offences, including hate speech, incitement, harassment of journalists and disinformation. The platform has been fully operational since 22 March 2020, and since, we have seen some dangerous disinformation circulating across our social media platforms.
Complaints have been submitted to the platform and action has been taken, often resulting in counter-narratives becoming issues, or content being taken down. From 22 March to 12 July, 559 complaints have been received, 539 of which have been assessed and resolved.